I had an experience a few weeks ago in Suitcase Clinic that I’d like to share. A client and I were exchanging our thoughts on the efficacy of Suitcase in alleviating poverty. It started off as it always does in these kinds of conversation. The client was appreciative. He marveled at our kindness and proclaimed that Suitcase was now his second home and that the caseworkers were his family. But the conversation gets more interesting when we come to the issue of caseworker and client interaction. He believed that there is an internalized condescension in the treatment of clients by caseworkers because as educated students, we are inundated by a certain image of poverty. Instead of seeing the poor as lazy and responsible for their plights, we take away their agency and remove them from their personal failings and recast them as people who suffer from the system. The homeless, at least within Suitcase Clinic, are no longer culpable as all their actions, no matter how destructive, are set at the feet of the system and in doing so we infantilize our clients. We baby them and allow them to say or do things that we usually would not allow “ordinary” people to do. This is our version of the poor and it is no truer than the version dreamed up by the academics or the media.
It is true that the pictures we take to depict the poor capture only a segment of their personalities and struggle but we also do them a disservice by the mere act of labeling. We speak for the poor and that should not be so.
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